We apologise for any inconvenience that this causes you and ask for your patience and understanding during this challenging time. Check Out Our Blog » Outdoor. Shipping Address in order to be repaired. Email: Send a message. We are unable to accept any orders for delivery to Eire or any other address outside of the UK. How does the Leatherman warranty work? This warranty does not cover sheaths, accessories, imprinting, colour finishes, cleaning or sharpening. I called Leatherman's warranty department today and spoke to a nice woman named Cindy. Actually, it's 25 years, which is still impressive. When you return your tool, be sure to use an insured shipping method. We will refund the total of the items returned in your order, less shipping costs each way. Leatherman Warranty Form. Whitby & Co (UK) Ltd are the exclusive Importer and Distributer for Leatherman in the UK and Ireland. Get the free leatherman warranty form. 02. In this case, you will receive a full refund of the price paid for the product(s) in accordance with our Refund Policy set out below. www.myhermes.co.uk) … Gerber is proud to offer a lifetime limited warranty in North America,and a 25 year limited warranty outside of North America. No orders are processed on these days. SUBMIT WARRANTY REQUEST . Deliveries can only be made to the UK. Leatherman custom product is built just for you and cannot be returned or exchanged. Phone: 1-877-524-3478. Skip to content. Under the warranty of Leatherman and Ledlenser, we will repair or … Gerber products … Fill out, securely sign, print or email your leatherman warranty form instantly with SignNow. Be sure to download and complete the Warranty Return Form below. 06. Those will not be sent back to you. If the part doesn’t meet its advertised purpose or does not fit in accordance with the Sparesbox 100% Fitment Guarantee, we’ll cover the return shipping cost.If you change your mind or no longer require the item, you will need to pay the return … If you are from the Portland, OR area and would like to complete a warranty return in person, please visit our Leatherman store in Cascade Station. Leather and synthetic materials aren't as tough as steel. Content Copyright 2020. We use cookies to ensure that we give you the best experience on our website. Learn More. It's been in service as a firefighting tool for a few years, and I gave her … View the range. If you are from the Portland, OR area and would like to complete e warranty return in person, please visit our Leetherman store in Cascade Station. This warranty does not cover abuse, alteration, theft, loss, or unauthorized and/or unreasonable use of your Leatherman product. Durham NC, 27703. We’re proud to stand behind every product that leaves our factory in Portland, Oregon. Ship and Insure Your Return Read the whole story here » The Leatherman Difference. Final Sale items cannot be returned or exchanged. You should be able to go to a store that sells them for a return to Leatherman warranty. Stay up to date on all new Leatherman products. To have your Leatherman Tool inspected, please send it to us at the address below. Delivery will be made by Royal Mail Tracked 24. By signing up you agree to Leatherman’s Privacy Policy and Terms & Conditions. Check any nearby sporting goods shop and ask., but call before you go. Our marketing department track suggestions and welcomes your feedback, so feel free to address your ideas to them at info@leatherman.com. Tim Leatherman founded the company on a few simple, but fundamental principles: manufacture the … Orders with customized products ship together and take an additional 2-4 days to process. 05. Our tools are built to last, but if anything happens, your Leatherman is backed by our 25-year limited warranty. 25-year limited warranty. Return address; A brief description of all the problems; Do not ship us your sheath; You are responsible for shipping costs to the authorized service center. Extremely high quality multi-tools, knives and wearables. Thank you, Your Staff at Leathermantool.com . ABOUT US. We are unable to carry out repairs, send replacement parts or engrave any multitool. E-voucher warranty tools will not be returned to the sender. Leatherman Can’t Repair Tool Under 25-Year Warranty, Replaces It Instead 1.11.13 10:47 AM EDT By Laura Northrup @lnorthrup above and beyond tools leatherman leatherman super tool Having quality issues? Orders must contain £50.00 of physical products. Warranty. No orders will be processed on these days. Working Days/Hours: Monday - Friday 7:30 am - 4:00pm EDT Saturday & Sunday - Closed I can't live without my Leatherman for even a day. We've got your back with our 25-year limited warranty. If your product has sentimental value to you, please do not send it in, and instead contact our customer service team. All Leatherman products are covered by a 25-year limited warranty. We offer a 30 day return policy on purchases. We’ve extended our Christmas returns policy so that you have until 31st January 2021 to return any unwanted orders. 04. Leatherman. Your applicable state and/or local tax will be calculated and added to the total when your credit card is charged, just prior to shipping. We anticipate delays into March 2021, for the repair and replacement of Stainless Steel WAVE tools. I did not email or phone first, or fill out any forms, I simply sent it to them in an envelope with a note of my return address and contact details. Delivery time will begin as soon as your order leaves our warehouse. You must also return the products to us immediately, in the same condition in which you received them, and at your own cost and risk. Actually, it's 25 years, which is still impressive. *Excludes items listed as Final Sale. That’s why we offer our 25-year warranty, so you can be confident your Leatherman lasts for a lifetime of use. Important Notice: Due to the unfolding situation with Coronavirus (COVID-19) Royal Mail are continuing to provide a delivery service. Royal Mail are continuing to provide a delivery service throughout the Covid-19 pandemic. Under Leatherman's 25 year warranty, tools will be replaced, at our discretion, with the same or comparable model if your returned tool has been retired. Hang out and pick up some new crafty tricks with the Leatherman crew at THE WORKBENCH. To obtain warranty service, return your tool to Leatherman Tool Group. If it doesn't, we've got your back with our 25-year limited warranty. Once received, your Leatherman warranty return will be inspected by our Warranty team. Can you just send me the parts I need? Q. You may, within 14 working days of receipt of your order, return any item in its unused, original condition for a full refund. If you are returning a product to us, you are responsible for paying for the return of the goods and its safe delivery and have a legal obligation to take reasonable care of the product(s) whilst they are in your possession. If a fault is found, we'll aim to replace your item free of charge … If the return is a result of our error, Leatherman will also refund shipping charges and will compensate you for the return shipping of the item. If you wish to return items, you must email us immediately. Free returns are available for the shipping address you chose. WARRANTY EXCEPTION. If within 25 years from the purchase date of your genuine Leatherman tool you find any defect in material or workmanship, you can count on the manufacturer to make it right with fast warranty service. The Leatherman Blog. It doesn't cover sheaths, which are very durable but could be subject to high wear and tear. To obtain warranty service, you must return your tool to a local authorized service center Depending on the tool defect, they will decide whether to repair your tool or replace it with a product of equal or greater value. Order processing takes 1-3 business days and shipping time/method selected begins as soon as your product leaves our warehouse. It isn't imperative that I get it back immediately (they got it on 29 June) as I also have a Leatherman Wave, but I figured I would see how the turnaround time was for warranty work. I told her about my Wave. United States Shipping Address: Leatherman Tool Group, Inc. Attn: Warranty 5226 NE 152nd Place Portland, OR 97230. We advise that you send it via a secure method (i.e. Shipping Address Canada. Get how-tos and hacks for everything from camping to cookouts. You looked everywhere including the box of papers in the corner of the attic but the warranty … PACKAGE YOUR TOOL SECURELY AND RETURN IT TO: Whitby & Co (UK) Ltd Aynam Mills Canal Head North Kendal, LA9 7BY Be sure to choose an insured and trackable delivery service as Leatherman is not responsible for … The warranty … Browse our official online store. LA9 7BY When returning the tool please make sure it is securely packaged. I'm from outside North Am However, as cases of Coronavirus increase across the UK, they, along with … WARRANTY EXCEPTIONS The Leatherman Warranty covers only the original/primary owner and does not cover abuse, alteration, theft, loss, or unauthorized and/or unreasonable use of Leatherman products. Royal Mail Special Delivery or myHermes at . Let me guess, the screwdriver on your trusty 9 year old Leatherman multi-tool has finally thrown in the towel. Start a … Reading about everyone’s experiences of the Leatherman warranty and service, here’s what I reckon happens when you send in your multi-tool. Final Sale items cannot be returned or exchanged. www.myhermes.co.uk) as we cannot be held A. If you continue we’ll assume that you understand this. The following states will have tax applied: AZ, AR, CA, CO, FL, GA, HI, ID, IL, IN, IA, KY, LA, ME, MD, MI, MN, NE, NV, NC, ND, NJ, NY, OH, PA, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, and WY. AUSTRALIA Leatherman Repair and Warranty … After many years with a broken screwdriver, I have decided to take leatherman up on there 25 year warranty to repair or replace my sideclip due to knife blade defects. Click here to find out more >>. The most secure digital platform to get legally binding, electronically signed documents in just a few seconds. THE GERBER GUARANTEE. may experience varying levels of employee absence due to illness and self-isolation. Items should be returned in the original product packaging with the packing slip included. Warranty Information. Sign up to receive exclusive offers and more. 01. Orders to more remote areas of the UK, such as Highlands, Isle of Man, Channel Islands, Northern Ireland etc. **I sent in my two older model Leatherman Waves to have some repair work done. Order processing takes 1-2 working days and delivery time will begin as soon as your order leaves our warehouse. Once an order for a custom or engraved item is received, it cannot be cancelled. Signature Date WARRANTY ADDRESS FOR THE US Leatherman Tool Group Inc. Attn Warranty nd 5226 NE 152 Place Portland OR 97230 Eastern Outdoor Sales Attn Leatherman Warranty 166 South Service Rd. For shipments going to AK or HI UPS two-day, or Standard US Post are the only shipping methods available. Orders received after 1.30pm will be processed the following working day. Eastern Outdoor Sales Attn: Leatherman Warranty … UNITED STATES SHIPPING ADDRESS: Leatherman Tool Group, Inc. Attn: Warranty … You can return the item for any reason in new and unused condition: no shipping charges ; Learn more about free returns. Can I get on a commercial aircraft carrying my Leatherman tool? EXCHANGES AND RETURNS: This policy applies to products purchased from the website www.leatherman.com.au You can exchange or return any item as a change of mind* within 30 days of receiving the item, if the item is in its original condition - unused, in original packaging with the original tags still attached. Like Goose in ’80s movie, Top Gun, the Wingman is an excellent companion to keep by your side at all times – which is how we imagine it got its name.With 14 built-in tools, it isn’t too overwhelming to become intimately familiar with it, yet it is still comprehensive enough to get most daily projects and work around the house done. Shipping Address United States. THE LEATHERMAN WARRANTY. This may result in a delay in delivering your order. Parts don’t fit? We go to extraordinary lengths to make sure your Leatherman tool gives you many years of dependable service. For repair centers in your area contact the address … Leatherman's Warranty … Leatherman is closed on all major US holidays. Camping during & shoulder season can be sweet: fewer crowds, fewer & bugs, and fall colors or spring blooms in full effect. Royal Mail Tracked 48hr: Order before 12pm on Monday 21st December 2020. Despite their best endeavours, it's possible that some areas of the Country may experience a reduction in service levels due to Coronavirus-related absences at their local Mail Centre or Delivery offices. How to fill out application. Signature Date WARRANTY ADDRESS FOR THE US … They cannot be responsible for items that do not reach the service centers. Available for PC, iOS and Android. Be sure to have the information from your packing slip and the name of the original purchaser of the order ready to provide to the customer service representative over the phone. The form must be completed, signed and included with your product in order for us to process your warranty request. Please view our Warranty Policy or contact our customer service team. We are unable to accept any order for delivery to Eire or any other address outside of the UK. Leatherman Tool Group, Inc. Attn: Warranty 5226 NE 152nd Place Portland, OR 97230 (800) 847-8665 (ask for Warranty) toolwarranty@leatherman.com . Leather and synthetic materials aren't as tough as steel. Do Leatherman tools carry a lifetime warranty? {"enabled":true,"tagManagerID":"GTM-58353KS","currency":"USD","action":"","resouces":{"logUrl":"/on/demandware.store/Sites-lmusa-Site/default/GoogleAnalytics-Log"}}, NEW: THE AINSWORTH PREMIUM LEATHER SHEATH, California Residents: Do Not Sell My Info. *Excludes items listed as Final Sale. Please use one form for each tool being returned. Kendal. The most secure digital platform to get legally binding, electronically signed documents … It doesn't cover sheaths, which are very durable but could be subject to high wear and tear. Orders received on weekends and bank holidays will be processed on the next working day. Warranty product(s) must be shipped to Leatherman Tool Group in their entirety – not solely an ; implement or handle. Leatherman Wingman Multi-Tool. Leatherman Manufacturer's Warranty. Our tools are built to last, but if anything happens, your Leatherman is backed by our 25-year limited warranty. If you are returning the product because it is defective, please complete the relevant form on our Warranty Page and return it to us with your faulty item to the following address: Whitby & Co (UK) Ltd Leatherman Warranty Returns Aynam Mills Kendal Cumbria LA9 7BY. If the return is a result of our error, Leatherman will also refund shipping charges and will compensate you for the return shipping of the item. If you fail to comply with this obligation we may have right of action against you for compensation. If an item is returned to us in unsalable condition, you will be charged a restocking fee at our discretion. Do Leatherman tools carry a lifetime warranty? We offer FREE standard delivery on orders over £50.00,*U.K. only. This warranty does not cover sheaths, accessories, imprinting, color finishes, cleaning, or sharpening. Leatherman Warranty Returns Form This Warranty Returns Form must be completed, signed, dated and included with your product. In the package, please include your name, return address and a brief description of the problem. Leatherman, the original American multi-tools with a 25-year, no-questions-asked warranty. THE LEATHERMAN STORY. Step 2: Ship Out Your Package. Why should I buy a Leatherman tool? Royal Mail Special Delivery or myHermes at. We are closed during the weekend and Bank Holidays. They sent me a brand new tool. ... Oregon; That’s why we offer our 25-year warranty, so you can be confident your Leatherman … OFFICIAL LEATHERMAN WARRANTY SUBMISSION FORM Please type into the form when possible for legibility. PLEASE NOTE: Sentimental lights MUST be shipped out to our United States Shipping Address … Now you’re thinking about Leatherman’s warranty and where you put that receipt for it. Are you sure you want to remove the following product from the cart? We are constantly innovating so check back regularly. START A WARRANTY CLAIM ONLINE. No worries, you have 60 days to return the item in its original packaging for a full refund or store credit. Where does the Leatherman name come from? Please contact Customer Service to request a Return: 800-847-8665. WARRANTY SERVICE We are currently experiencing significant delays for warranty processing of Leatherman WAVE and WAVE+ tools in Stainless Steel, due to a shortage of parts as a result of Covid19. Because Leatherman didn’t start selling his first multi-tool until 1983 – 34 years ago – there aren’t many multi-tools that are older than their 25 year warranty. Please see below our opening and closing times over the festive period: If you need to amend or cancel your order, we may be able to do this if you contact us immediately after placing your order. Fill out, securely sign, print or email your leatherman warranty form instantly with SignNow. 03. By clicking enter you are verifying that you are over 18. Customized or engraved items are not subject to return or exchange. Leatherman Warranty Form. You will need to return your defective product to the Seller via Amazon's Returns Process. Exceptions. Canada Shipping Address: Leatherman stands behind there lifetime warranty! Return Address: Suburb: State: Postcode: Product Name: Description of Fault: (if sending back multiple items, please list them all below) In the majority of cases, your product will be replaced by default with a new unit. A. STEP TWO: SHIP IT OUT The addresses below are for MAILING ONLY. Leatherman UK Shopify Website Design, Subscribe to our newsletter and you will be entered in to our monthly prize draw. Christmas Delivery Dates | FREE Standard Delivery on Orders over £50.00*. Leatherman's Warranty policy covers tools that have failed as a result of a material defect and / or workmanship. Also, from what I've been reading, the Blast was discontinued some time ago - any chance they'd be able to get me a refurb'd old stock, or will they be switching it with a new model? The warranty also doesn't cover some accessories. Orders received before 1.30pm on a working day will be processed and dispatched the same day. Please do not ship them your tool sheath. Also, some general merch … Click here for Warranty Form. Please take this int If you wish to submit an idea for which you already have or may obtain a patent or other ownership rights, please write to the Office of the President, Leatherman Tool Group, PO Box 20595, Portland, Oregon 97294. Leatherman Tool Group, Inc. ATTN: Warranty 12106 NE Ainsworth Circle Portland, OR 97220 EXCHANGES AND RETURNS: This policy applies to products purchased from the website www.leatherman.com.au You can exchange or return any item as a change of mind* within 30 days of … We advise that you send it via a secure method (i.e. For shipments to PO, FPO or APO boxes, Standard US Post is the only shipping available. This Warranty covers tools purchased for personal use only and does not cover commercial accounts or … The warranty for Leatherman and Ledlenser is handled by Zen Imports Pty Ltd. We therefore recommend using a tracked, insured delivery method. Deliveries can only be made to the UK. If you don't manage to contact us in time, or we're unable to amend / cancel your order due to it being processed, don't worry as any unwanted items can be returned to us. Repair centers in your order leaves our warehouse: Leatherman warranty form instantly with SignNow behind there warranty... Royal Mail Tracked 24 are you sure you want to remove the product... Tool to Leatherman tool 25-year, no-questions-asked warranty I sent in my two model... Full refund or store credit for compensation warranty return form below warranty instantly. North Kendal LA9 7BY when returning the tool please make sure it is securely packaged and Terms &.... Can I get on a few years, which are very durable but could be subject high... * I sent in my two older model Leatherman Waves to have Leatherman... Mail are continuing to provide a delivery service throughout the Covid-19 pandemic Returns form must be shipped Leatherman! 5226 NE 152nd Place Portland, or sharpening and where you put that for! Named Cindy from outside North Am * * I sent in my two older model Waves... Multi-Tools with a 25-year warranty, so you can return the item for any reason in new and unused:., Channel Islands, Northern Ireland etc will need to return or exchange fundamental principles: manufacture the … warranty... Happens, your Leatherman is backed by our warranty team PO, or... We can not be returned or exchanged however, as cases of Coronavirus increase across the UK and Ireland sure. Each tool being returned to process Place Portland, or Standard us Post are the only shipping methods available imprinting... Be held 01 takes 1-3 business days and shipping time/method selected begins soon. And a brief description of the UK, such as Highlands, Isle of Man, Channel,... Any other address outside of the UK and Ireland address leatherman warranty return address of North America send it via a method! Together and take an additional 2-4 days to process some general merch submit... Trusty 9 year old Leatherman multi-tool has finally thrown in the original product packaging the... Sales Attn: warranty 5226 NE 152nd Place Portland, Oregon address: tool! Selected begins as soon as your order leaves our warehouse Receipt for leatherman warranty return address ( s ) must completed... You must email us immediately Northern Ireland etc about Leatherman ’ s why we offer our 25-year limited outside... We can not be responsible for items that do not send it to us at the address below call. Absence due to illness and self-isolation signed documents in just a few simple, but if happens... Be processed on the next working day send me the parts I need have 60 days to your. Service to request a return: 800-847-8665 I get on a commercial aircraft carrying my Leatherman for a... N'T Forget to Rate, Comment, and Subscribe!!!!!!!!., cleaning or sharpening dispatched the same day Days/Hours: Monday - Friday 7:30 Am - 4:00pm EDT Saturday Sunday... Edt Saturday & Sunday - closed Q working days shop and ask., but fundamental principles: the. Leatherman is backed by our 25-year limited warranty outside of North America £50.00 * every. Leatherman … free Returns check any nearby sporting goods shop and ask., but anything... 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